NYS Office of Temporary and Disability Assistance (OTDA) is issuing Pandemic EBT benefits to all households with eligible children.
- OTDA has begun to issue P-EBT food benefits for the 2021-22 school year and Summer 2022. Many eligible children will receive benefits automatically over the next 3-4 weeks.
- Benefits will continue to be issued until September 30, 2023.
- All 2020-21 P-EBT food benefits have been issued to all eligible children.
- An application is now available for parents and guardians of Pre-K and K-12 children who were absent due to COVID-19 but who did not automatically receive a 2021-22 school year payment, and children who received an automatic payment but were absent for more than 5 days in a month. The application and additional information is available on OTDA’s P-EBT webpage.
- You can check your family’s P-EBT food benefit transaction history by visiting www.connectebt.com or by calling 1-888-328-6399. For other P-EBT related questions, please call the P-EBT Food Benefits Helpline at 1-833-452-0096.
BE AWARE: NYS is issuing text messages to eligible households to alert them that benefits have been loaded onto benefit cards.
NYS has received reports of P-EBT recipients receiving unsolicited text messages prompting them to call a phone number or follow a link that then asks for personal information. If you are contacted in this way, please do not reply, or provide any personal information. P-EBT recipients should never share personal information unless contacting the agency directly. Official text messages from NYS will not ask you to call a phone number or give any personal information.
Be sure to keep the EBT benefit cards that P-EBT benefits were issued on, even if you have used all of the current benefits. Any future benefits will be loaded onto those existing cards whenever possible. This will avoid any delays in needing to request replacement cards.
If you do need to order a replacement P-EBT card, instructions can be found here. It may take several weeks for replacement card requests to be processed. If you need to update your address that is associated with your child’s P-EBT case, you can call the NYS P-EBT helpline at 1-833-452-0096 or fill out the P-EBT information form.
Finally, the NYS OTDA COVID-19 webpage continues to be the most updated source of information on current PEBT benefit issuance. Please check back often.
If you have further questions that are not addressed on the state’s website, you can email us at info@hungersolutionsny.org and we will try to assist you.