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Update – July 13, 2022

Summer Benefits:

NYS is currently issuing Summer 2021 P-EBT benefits of $375 per eligible child – these benefits are retroactive to Summer 2021. These benefits started going out in May 2022 and will continue to be issued throughout the month of July 2022. Please continue to check your balance on the EBT card that previous PEBT benefits were issued to. Because benefits continue to be issued, please wait until at least the end of July before calling the NYS PEBT Helpline to inquire about your benefits.

NYS is awaiting approval to issue benefits for Summer 2022. Once the state receives approval, it will announce benefits and timeline for issuance.

BE AWARE: NYS is issuing text messages to eligible households to alert them that benefits have been loaded onto benefit cards.

NYS has received reports of P-EBT recipients receiving unsolicited text messages prompting them to call a phone number or follow a link that then asks for personal information. If you are contacted in this way, please do not reply, or provide any personal information. P-EBT recipients should never share personal information unless contacting the agency directly. Official text messages from NYS will not ask you to call a phone number or give any personal information.

School Year Benefits:

New York State has nearly completed distribution of the PEBT benefits for the 2020-21 school year, although there are a few remaining benefits to be issued to a small number of eligible children who needed adjustments made to their cases. Those benefits should be issued within a few weeks. NYS is awaiting approval to issue benefits for the 2021-22 school year for any eligible child.

You can check your family’s P-EBT food benefit transaction history by visiting www.connectebt.com or by calling 1-888-328-6399. For other P-EBT related questions, please call the P-EBT Food Benefits Helpline at 1-833-452-0096 or fill out the P-EBT information form. (please only complete the form once; multiple requests can delay a response)

Be sure to keep the EBT benefit cards that P-EBT benefits were issued on, even if you have used all of the current benefits. Any future benefits will be loaded onto those existing cards whenever possible. This will avoid any delays in needing to request replacement cards.

If you do need to order a replacement P-EBT card, instructions can be found here. It may take several weeks for replacement card requests to be processed. If you need to update your address that is associated with your child’s P-EBT case, you can call the NYS P-EBT helpline at 1-833-452-0096 or fill out the P-EBT information form.

Finally, the NYS OTDA COVID-19 webpage continues to be the most updated source of information on current PEBT benefit issuance. Please check back often.
If you have further questions that are not addressed on the state’s website, you can email us at info@hungersolutionsny.org and we will try to assist you.

P-EBT Benefits for the 2020-21 School Year

P-EBT provides food benefits to children who:

  • Attend a school that participates in the National School Lunch Program;
  • Qualify for free or reduced-price school meals; and
  • Whose in-person school attendance was reduced due to COVID-19.

Families can use their P-EBT benefits to buy food at stores and markets that accept SNAP.

There is no application for P-EBT. Benefits will be issued automatically by the NYS Office of Temporary and Disability Assistance.

Frequently Asked Questions:

How much are P-EBT benefits?

For the 20-21 school year, there are two different P-EBT benefit amounts based on the number of days a school reported reduced in-person attendance (i.e., hybrid or remote learning) due to COVID-19:

  • Children whose schools reported that their in-person school attendance was reduced by 1 to 12 days in a given month will receive $82 in P-EBT benefits for that month.
  • Children whose schools reported that their in-person school attendance was reduced for more than 12 days in a given month will receive $132 in P-EBT benefits for that month.
  • Children whose schools reported that their in-person learning was not reduced in a given month will not receive a benefit for that month.

Please note: Children in New York City will receive benefits based on the individual child’s learning schedule. Children outside of New York City will receive benefits based on the overall learning models reported by their school, regardless of the child’s individual schedule. Some children may receive additional benefits in a later payment based on their individual learning schedule.

When will I get P-EBT?

Eligible public school students in New York City will receive their benefits in two payments. The first payment has been issued and included benefits for September 2020 – March 2021. The second payment covers April – June 2021 and will be distributed in a later issuance.

Eligible public school students outside New York City will receive one payment for the entire 2020-21 school year. Payment processing started the last week of August. Depending on how a household receives P-EBT benefits (SNAP, Medicaid, P-EBT card), it will take several weeks for all benefits to be issued.

Timing of benefit issuance is subject to change. NYS OTDA updates on benefit issuance can be found here: otda.ny.gov/SNAP-COVID-19/

 

Click here for NYS OTDA’s searchable school list to check the status of P-EBT payments for individual schools. This list is updated regularly; please check back for the most current information.

Families receiving SNAP or Temporary Assistance should watch their EBT card balance for benefits. All other eligible children will receive a letter in the mail when their benefits have been issued.

Benefits will remain available for at least nine months from when they are issued.

How will I get P-EBT?

Benefits will be issued on a new EBT card or one you already have:

  • Children currently receiving SNAP or Temporary Assistance will receive P-EBT on their household’s EBT card.
  • Children currently enrolled in Medicaid and who redeemed P-EBT benefits for the 19-20 school year on their Medicaid card will receive their 20-21 benefits on the same card.
  • Children who received P-EBT benefits for the 19-20 school year on a P-EBT food benefit card and redeemed those benefits will receive their 20-21 P-EBT benefits on the same card.
  • All other eligible children will be mailed a new P-EBT card.

Please keep your card in the event additional P-EBT benefits are issued in the future.

How do I request a replacement P-EBT or Medicaid card?

To request a replacement P-EBT card:

  • If your address is the same as when you received your original P-EBT card, call 1-888-328-6399. Please note: You will be asked to provide your original P-EBT card number. If you do not have that number, you will be asked for the child’s Social Security number. Do not enter the child’s Social Security number. Instead, enter 999-99 and then the 2-digit month and day (MM/DD) of the child’s birthday. For example, if your child’s birthday is July 4, enter 999-99-0704 when asked for the Social Security number.
  • If your address has changed since you received your original P-EBT card, or if you do not have the PIN for your original P-EBT card, call the P-EBT helpline at 1-833-452-0096 or complete the online P-EBT Information Form.

To request a replacement Medicaid card:

  • If the cardholder receives Medicaid through your local department of social services, call 1-888-328-6399. Please be prepared to provide security information, including the cardholder’s date of birth and Social Security number. Please note: if your address has changed and you have not yet updated it on your Medicaid case, contact your local department of social services to update your address before requesting a replacement card.
  • If the cardholder receives Medicaid through the New York State of Health: Health Plan Marketplace, call 1-855-355-5777. Please be prepared to provide security information, including the account holder’s name, Social Security number, account number or health care exchange identification number.

I forgot my PIN. How do I set a new PIN?

To use P-EBT benefits, you must first select a Personal Identification Number (PIN) for your P-EBT or Medicaid card. If you have not selected a PIN already, follow these instructions to do so:

If you forgot your PIN, call 1-888-328-6399 to set a new PIN. Please note: You will be asked to provide your original P-EBT card number. If you do not have that number, you will be asked for the child’s Social Security number. Do not enter the child’s Social Security number. Instead, enter 999-99 and then the 2-digit month and day (MM/DD) of the child’s birthday. For example, if your child’s birthday is July 4, enter 999-99-0704 when asked for the Social Security number. When asked to enter your PIN, wait and do not enter anything. You will be transferred to an operator who can help.

Will there be additional P-EBT benefits for the summer?

New York State may issue additional P-EBT benefits for summer 2021. Plans have not been finalized. Updates will be posted here and on the NYS P-EBT webpage.

Here are some things families can do now to prepare:

  • Be sure your child’s school has their correct mailing address on file. Ensuring schools have accurate, up-to-date information can help avoid delays in issuing P-EBT benefits.
  • Keep your P-EBT card if you have received one.
  • Students who are newly eligible for free or reduced-price school meals can submit a school meal application to their school to potentially qualify for future P-EBT benefits. Families do not need to submit a new school meal application if:
    • They received P-EBT for the 19-20 or 20-21 school year.
    • Their child qualified for free or reduced-price school meals in the 19-20 or 20-21 school year.
    • Their child attends a school using the Community Eligibility Provision (CEP).
    • One or more people in the student’s household receives SNAP.

Will there be P-EBT benefits for children under age 6?

New York State OTDA plans to issue P-EBT benefits to eligible children who:

  • Are under age 6, and
  • Received SNAP benefits at any point after October 1, 2020.

Details are forthcoming. These benefits will not be issued until after all benefits for school-age children are complete. Updates will be posted here and on the NYS P-EBT webpage.

For more information, please visit the NYS P-EBT webpage.

If you have specific questions, please contact: info@hungersolutionsny.org For additional food resources, click here.

Quick Facts

  • There is no application process. Benefits will be issued automatically.
  • P-EBT does not replace school meals, summer meals, SNAP, or WIC.
  • Using P-EBT does not impact a parent, guardian or a child’s immigration status and the public charge rule does NOT apply.
Visit our P-EBT Outreach and Communications Resources page

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