Frequently Asked Questions

How much will parking cost for the conference? 

Parking will be $4 per car, per day at the Albany Capital Center. Please see the Venue & Travel Information section to learn more.

Does the Albany Capital Center meet ADA standards for accessibility?

Yes, all conference spaces will be ADA accessible.

Will scholarships be available to help with registration cost? 

Yes, please click here to learn more about scholarship opportunities. 

What should I wear to the conference?

Business casual attire is recommended during the conference. Session rooms are often cool and attendees are advised to dress in layers. 

The conference begins at 9:15 a.m., but when should I arrive to register?

Conference registration begins at 8:30 a.m.. 

Can I register on the day of the conference?

No, pre-registration is required in order to attend. Click here to register.

How do I get to the conference?

For directions to the Albany Capital Center, please visit the Venue & Travel Information page. 

What is the cancellation policy?

Conference cancellations must be received in writing no later than May 3, 2017. All cancellations are subject to a $10 administrative fee. No refunds will be granted after May 3, 2017; however, substitutions without penalty are welcome. No refunds will be given for no-shows. Partial refunds will be reviewed on a case-by-case basis for situations involving documented travel or medical emergencies that occur between May 3, 2017 and the conference date. To be considered for a refund, requests must be submitted in writing via fax 518-458-6068 or email